Terms of service

When asking for a quote

You must properly follow the guidelines given before sending reference images, body measurements, and Duct Tape Dummies.

If we deem your reference, measurements, or Duct Tape Dummy non-usable, you must send us a new one which follows the tutorial more carefully.

You must answer each question as honestly as possible.

Your creation may not be what you asked for and, in the worst cases, cannot be used if you do not answer precisely.

If you are under 21 years of age, you cannot buy a costume because your body will still grow and change shape, making your expensive costume unusable after a certain time.

Failure to follow any requirements set out by us for the creation of your product, or our terms of service will result in immediate cancellation of your quote.

You may have a refund depending on the stage of creation, see the refund section for more details.

Creative restrictions

We refuse any quote that would infringe on a copyrighted, trademarked, or license.
If you are the copyright, trademark, or license holder, you must modify your license to allow us to create the costume or illustration if possible.

We do not accept deadlines.
Any quote asking for a deadline will not be complied with. We will give you an estimation of time upon receiving your quote and we take the freedom to modify it.

We refuse to work with real animal parts as they are forbidden by French border customs.
We simply cannot send you the costume per law.

While we try our best to avoid material that may cause allergic reactions, there are some material we cannot work with.

Payments and refunds

Payment must be done through PayPal (preferred) or direct bank transfer if your bank allows transfers to France.

Payment plans are allowed and you are free to chose the frequency as long as it follow our terms:
– Payments must be in 4 transactions, 3 transactions, 2 transactions, or a single payment.
– Each payment must be made one month after the previous.
– 50% of the commission’s price must be paid before we can start working on it.

In the case of a refund, the amount that can be returned can vary depending on the nature of the reason:
– We cannot refund more than 50% of the original agreed price if the creation process has already started (as notified via email).
– A full refund may be provided if the creation process has not started.
– Refunds will not be provided due to package theft.

Shipping

Shipping fees are included in the final price. This only includes commissioned costumes.

We always use package tracking services, and you will receive a tracking number upon shipment of your package.

Shipping usually takes 1-3 weeks for Europe and 2-6 weeks for America and Asia.

We are responsible for resolving shipping problems due to customs, unless the customs require the receiver to take action.

You may have to pay customs taxes upon reception.
We are not responsible for them and sadly they must be paid in order for the postal service to give you the package.
The package will return to us within a couple weeks if unpaid (Time may vary depending on your location).
We can send the package again at your expense.

In case of damage or package mishandling

If signs of damage show under 3 months after receiving your costume, we can provide a free repair service (shipping fees, both ways, are not included) within reasonable limits concerning the extent of the damage.

You may receive a 50% refund if your costume gets lost while shipping, or is damaged beyond repair when received (video and photo proof will be asked).

Liability

Wolframite Creations is non-liable in case of damage, harm, injuries due to mishandling or negligence, allergic reaction to materials, or if the costume or art isn’t exactly how you imagined it, as per agreement upon asking for a quote.

The costume is the client’s responsibility upon package delivery. We are not responsible in case of theft, loss, or damage during shipping, but we may or may not send a partial refund for the latter.

Privacy Policy

Last updated: January 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Wolframite Creations.
Country refers to: France
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the website and Wolframite Creations’ creation service.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Wolframite Creations’ website.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We do not use Cookies or any similar tracking technologies to track the activity on Our Service or store any information.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email or other equivalent forms of electronic communication, such as mail notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for up to 1 year for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Child’s Privacy

Our Service does not address anyone under the age of 21. We do not knowingly collect personally identifiable information from anyone under the age of 21. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 21 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By visiting the contact section on our website by clicking here.

Licensing

Wolframite Creations website and content

All content from this website are property of Wolframite under Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licencing.

You are free to:

Share — copy and redistribute the material in any medium or format
Wolframite cannot revoke these freedoms as long as you follow the license terms.

Under the following terms:

Attribution — You must give appropriate credit (If supplied, you must provide the name of the creator and attribution parties “Luneyes” or “Wolframite”, a copyright notice, a license notice, a disclaimer notice, and a link to the material. CC licenses prior to Version 4.0 also require you to provide the title of the material if supplied, and may have other slight differences.), provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests Wolframite endorses you or your use.
Non commercial — You may not use the material for commercial purposes (A commercial use is one primarily intended for commercial advantage or monetary compensation.).
No derivatives — If you remix, transform, or build upon the material (Merely changing the format never creates a derivative.), you may not distribute the modified material.

No additional restrictions — You may not apply legal terms or technological measures (The license prohibits application of effective technological measures, defined with reference to Article 11 of the WIPO Copyright Treaty.) that legally restrict others from doing anything the license permits.

Notices:

You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation (The rights of users under exceptions and limitations, such as fair use and fair dealing, are not affected by the CC licenses.).
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material (You may need to get additional permissions before using the material as you intend.).

Informations extracted from:

https://creativecommons.org/licenses/by-nc-nd/4.0/legalcode

Wolframite Creations commissions

Costumes (cosplay and fursuits) and art creations commissions are owned by their buyers and are unlicensed.

The buyers are free to apply the license of their choice if they wish to do so.

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Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

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The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.